Cookies Policy

Introduction
Mulbi uses cookies and similar web technologies (such as tracking pixels) to improve this website's performance and functionality, and to enhance your browsing experience and gathering data on the users of our website and our services.
We are committed to protecting you and the information (anonymous or otherwise) that we collect about you online. This Cookies Policy aims to inform you about the different types of cookies we use, and how and why we use cookies. You can change your browser settings to prevent cookies from being placed on your computer. You can change your settings by updating your browser setting. Details on how to do this are set out below. Please note that disabling or removing the cookies we or our third-party service providers set may impact the functionality and security of our website and our ability to provide our services to you.

About cookies
Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Your web browser (for example Google Chrome, Safari, or Mozilla Firefox) then sends these cookies back to our website on each subsequent visit. Cookies do not contain any information that personally identifies you. Instead, they serve various purposes like remembering preferences, enhancing user experience, and tracking behaviour for analytics or advertising. We and our reputable third-party service providers may use the information we obtain about you using cookies for the following purposes:
  • To recognise your device(s) when you visit our website.
  • To remember if you have set any preferences on our website.
  • To temporarily store data as part of, for example, customer surveys.
  • To test new content and evaluate its effectiveness.
  • To remember if you've been informed of our Cookies Policy, Privacy Policy and other Website Terms & Conditions.
  • To track you as you navigate our website (including tracking page usage and paths used by visitors through our website; and tracking use of our Internet banner advertisements and other links from our marketing partners' websites to our website).
  • To improve our website's usability.
  • To allow you to share pages with social networks such as LinkedIn, Facebook and X / to support social media components, like Facebook or X (where our website uses a plugin from these third-party platforms).
  • To ensure you do not miss information that is relevant to you (including targeting our website content, targeting our marketing campaigns and direct marketing emails, targeting our Internet banner advertisements on our website and on other websites).
  • To analyse use of our website (including for statistical analysis, sales, and marketing research).
  • To stop us setting these cookies you will need to set up your browser to reject all cookies (see further below).

We may also combine web usage data with other information we have collected about you. We store this information so that we have a better and more specific understanding of the way users are using our website, and their preferences and interests, for the purposes set out above. Cookies may be either "persistent" cookies or "session" cookies, depending on how long they are used.
  • Persistent cookies remain on your device after you have closed your browser and allow a website to remember your actions and preferences. They are activated each time you visit the website where the cookie was generated. Sometimes persistent cookies are used by websites to provide targeted advertising based on the browsing history of the device. They are stored by the browser and remain valid until their set expiry date (unless deleted by the user before the expiry date).
  • Session cookies only last for the duration of your visit and are deleted when you close your browser. They facilitate tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

Many of the cookies we use are session cookies. For example, they help us to ensure the security of your session and can also keep you signed in to your Mulbi account while you move between pages.

More information about the cookies we use
Whether a cookie is a first- or third-party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third-party cookies. We use both first-party and third-party cookies. In some cases, some of these cookies are managed for us by third-parties, but we do not allow the third-party to use the cookies for any purpose other than those listed above.

Types of cookies we use
Essential/Strictly necessary cookies
These are cookies that are required for the operation of our website. They include cookies that enable you to log into secure areas of our website such as your Mulbi account.

Performance/Analytics cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We also use these types of cookies to keep our products and services easy to use and up to date and we use web analytics services to help us understand how people use our website. For example, we can see which parts of our services are most popular, identify when errors occur and test different versions of a page or feature to see which one works best. These web analytics services may be designed and operated by other companies on our behalf. They do this by using small invisible images known as "web beacons" or "tracking pixels" that may be included in the digital products and services on our website. These are used to count the number of times something has been seen. These web beacons are anonymous and do not contain or collect any information that identifies you.

Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Marketing cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies we deploy
Below is a full list of the first party cookies we use together with a description of what they are used for, and what type of cookie they are:
How to disable cookies
In all modern browsers you may elect to reject cookies and/or enable "do not track" features, and we provide instructions on how to do this below. Please note however that by doing so parts of our website may no longer function as expected. For example, if you delete cookies, any preferences they record will be lost. This includes, for example, where you have opted out from cookies, as this requires an opt-out cookie to be set.
If your concerns are based around third party cookies, then we recommend you just reject those cookies, rather than all cookies so that we can still provide you with the functionality you expect.

Tracking Pixels
We also use third party 'tracking pixels' in marketing emails sent to you to monitor and improve your email experience. Tracking pixels have a similar function to cookies but are a 1-pixel x 1-pixel clear image contained in the body of an email that contains unique identifiers that enable us to track which emails were opened, the device they were opened on, the email client and the browser used. We use this data to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. You can withdraw your consent to receiving emails with tracking pixels at any time by unsubscribing from our mailing list, using the 'unsubscribe' link in the footer of the emails.

Changes to our Cookies Policy
We reserve the right to make changes to our Cookie Policy. Any changes we may make to our Cookie Policy in the future will be posted on our website and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Cookie Policy.

Contact us
If you have any queries or questions about our cookies or this policy, please email info@mulbi.io